Comprehensive, Business-Focused Technical Solutions
Contract Management Policy and Procedures
  Create a road map for setting up your contract management department
  Ground-up strategy, planning, implementation and support of business and technical operations
 
    Commercial Contracting Operations
     
    Contract and pricing strategy
    Class of trade, membership and eligibility analysis
    Managed care script-level data validation and rebate processing
    Chargeback validation and adjudication
 
    Government Contracting Operations
     
    Government pricing obligations (Medicaid, Medicare, VA, PHS, FSS)
    Medicaid rebates processing and dispute resolution
    State and Supplemental Programs
 
    Trade Operations - Wholesaler Demand Management
     
    Fee for service agreements
    Order compliance automation
    Chargeback reconciliation
    EDI 852 and EDI 867 data analysis

System and Vendor Selection
  Facilitation of vendor and application analysis and selection process

Complete Solution Implementation
  Experienced technical services to successfully implement your solution from project kick-off through go-live
   
    Project Management
    Discovery/requirements analysis
    Operating procedure design and development
    Solution and technical architecture design
    Data conversion and integration
    System and user verification testing
    Deployment, cutover and training
    Production support

Customized Reporting Solutions - Business Intelligence (BI) and Management Reporting
  Government pricing calculation auditing and Medicaid impact
  Commercial contracting
  Sales, pricing and P&L analysis

Merger Services
  Deep expertise in merging systems due to company acquisitions

Performance Tuning Services
  After years of use in a production environment, contract management systems require periodic analysis and tuning to ensure optimal performance
  Our database tuning specialists are trained specifically in key areas of the application that require tuning

Data Archiving Services
  Solutions and tools available to reduce cost of production server maintenance and increase performance

Data Conversion and Integration Services
  Data conversion and ongoing integration of contract management systems with other legacy systems
  Implementation of data extracts from contract management systems to a data warehouse

System Enhancements
  Expertise in modifying software packages to meet your specific and unique business needs
  Design and development of custom tools and solutions

Application Support
  Trained, certified resources for supporting contract and channel management software
   
    Onsite, full-time and part-time consultants
    Maintenance agreements for ad hoc support through our Contract Management Center of Excellence
    As-needed T&M engagements
    Recruiting and training of new resources to staff your team on a full-time, contract or right-to-hire basis

Assessments of Current Systems and Processes
  Commercial Contracting Systems
   
    Discover data integrity issues that could lead to areas of revenue leakage
     
  Industry analysts believe that inefficiencies surrounding chargebacks and returns cause manufacturers to lose approximately 4.5% of revenue per year
    Identify performance and efficiency bottlenecks
    Create a roadmap to an efficient, compliant and revenue-maximizing commercial contracting operation
  Government Contracting Systems
   
    Ensure policies are being properly executed in the technology layer
    Be proactive and identify key risk areas before they become problematic
    Determine points of audit trail limitations and gaps
    Minimize potential losses associated with fines and penalties
    Improve performance issues by identifying problem processes
    Create a roadmap to a compliant and fully auditable government contracting operation