With the help of our full range of services for both Wintel and Unix Servers Mindlance offers the proactive server management and monitoring solutions. State of Art Remote Infrastructure Management Operation Center (RIM – OC) will add up to provide the secured and cost effective remote maintenance and monitoring services. Solutions provided by Mindlance help in increasing organization’s efficiency while reducing the cost of server ownership.

• Core Services
  • Wintel/Unil Server Discovery and Management
    • Skilled resources to manage both Wintel and Unix based servers
    • Regularly Discovery, the Server and application inventory using industry standard tools like MAP, SCCM or custom tools
    • Regularly report the inventory details/changes to stake holders
    • Manage the discovered inventory either using full at-site delivery mode or using hybrid remote infrastructure management delivery mode
    • 24/7 Helpdesk support
    • Flexible per server costing model
  • Managed Messaging (Microsoft Exchange Server
    • Basic Messaging administration and Server Availability support
    • Other optional services like Messaging security, Mobile Messaging administration and Messaging compliance and Achieving
    • Delivery using either full at-site delivery mode or using hybrid remote infrastructure management delivery mode
    • 24/7 Helpdesk support
    • Flexible per mailbox costing model
  • Database Management
    • Support for all well know databases like MS SQL, Oracle, Sybase etc
    • Basic database administration and troubleshooting support
    • Delivery using either full at-site delivery mode or using hybrid remote infrastructure management delivery mode
    • 24/7 Helpdesk support
    • Flexible per database instance costing model
• Security Services
  • Server Patch Management
    • Add on service to Server Discovery and Management service
    • Full security update patching support from indentifying to deploying in production environment
    • Delivery using either full at-site delivery mode or using hybrid remote infrastructure management delivery mode
    • Flexible per server costing model
  • Anti-Malware Management
    • Add on service to Server Discovery and Management service
    • Manage the Anti-virus/Malware setup from vendor like Symantec, McAfee and Microsoft
    • Regular discovers of Virus definition from servers
    • Virus prevention by deploying latest virus definition
    • Delivery using either full at-site delivery mode or using hybrid remote infrastructure management delivery mode
    • 24/7 Helpdesk support
    • Flexible per server costing model
  • Data back-up and Recovery
    • Support for all well know backup software like VERITAS, HP, IBM, Microsoft etc
    • Delivery using either full at-site delivery mode or using hybrid remote infrastructure management delivery mode
    • Flexible per server costing model